Return policy

We will exchange defective products with equal quality merchandise. Tu Trilogia Jewelry stands firmly behind its quality. Self damaged jewelry is excluded from our warranty. 

Kindly report any initial defects within 5 days of order receipt for prompt replacement.

We will do everything possible to expedite delivery of your exchange or refund. All credits or refunds issued are returned to the original form of payment used on your order.

Please note that returns received after 30 days are subject to a restocking fee.

Return Instructions

Exchanges & Returns must be made within 30 days.

Any outbound shipping charges paid will not be refunded if the order is returned.

Address your package by affixing the exchange / return label with clear tape or glue.

Return this product via UPS or US Mail and insure It for your protection.

We will do everything possible to expedite delivery of your exchange or refund. All credits or refunds issued are returned to the original form of payment used on your order.

Please allow up to 30 days for us to receive your merchandise, Inspect It, and process your exact request In accordance with your written Instructions.

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Reflections ~ Tu Trilogia
8306 Mills Drive #647
Miami, FL 33183